Are you looking for an ethical company to perform market research for you? Would you like to develop an incentive-based shopping program to boost your level of customer service? Are you interested in learning more about what your competitors are selling? Perhaps you've been wanting to learn more about your customer's buying preferences in order to better meet their needs?

You've come to the right place. The MSPA is an association of companies who specialize in mystery shopping and market research. Formed with the goal of improving and stimulating the acceptance, performance, reputation, and use of mystery shopping, all MSPA members agree to uphold the highest standards of ethical, business and professional conduct in their work.