NEWS

Note from the President of MSPA Europe/Africa

Note from the President of MSPA Europe/Africa

I would like to use this opportunity to thank you for your contribution to a very successful conference; a conference which most certainly delivered on the key objectives of location, venue, content, networking, and of course…socialising!  Read more
The new EU Data Protection Law: What you need to know

The new EU Data Protection Law: What you need to know

A new General Data Protection Regulation (GDPR) will apply from 25 May 2018 - giving us just one more year to prepare.  Penalties for non-compliance are significant with fines of up to 4% of worldwide turnover or €20 million/£15 million.  This regulation will affect us all, and the way we do business.  Will you be ready Read more
The CX Battle Has Started: Are you Ready?

The CX Battle Has Started: Are you Ready?

Customer Experience is now the key battleground for consumers’ purses and wallets – 89% of companies surveyed by leading analyst Gartner this year say that CX will be be their primary basis for competitive differentiation. Read more
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